It is no
longer adequate when starting a new mine to simply select the best equipment.
Today's competitive international commodity markets demand superior efficiency
which requires systematic involvement of people in continual improvement of
production and commercial processes. True Total Quality of Management (True TQM)
principles provide an operating philosophy for maximising productivity and
minimising unit costs of output. The presentation will show the practical and
successful use of these principles. This paper will introduce the case study and
provide background material on True TQM.