Increasing contamination/impurity levels (including arsenic, antimony, mercury etc.) of concentrates is an issue of global commercial and health / environmental significance. With increasing environmental pressures at smelters, penalties for contaminants in concentrates continue to rise, accompanied by lower reject limits. There is a strong incentive for miners to investigate alternative means to remove contaminants in order to increase the value of complex ores and concentrates. This paper discusses the global problem of contamination in complex ores and concentrates, how the Toowong Process technology is a potential solution to this problem, and the opportunities this technology brings to the business of dealing with deleterious elements. CITATION: MacDonald, L, Molver, D and Pepper, D, 2018. The Toowong process for treatment of complex ores, in Proceedings Complex Orebodies Conference 2018, pp 119-121 (The Australasian Institute of Mining and Metallurgy: Melbourne).