Despite nearly a half-century of continuous production, the low-grade iron ore (taconite) deposits of North America remain economically competitive sources of raw materials for the domestic steel industry. The continued viability of these mature integrated mining-concentrationagglomeration complexes requires highly efficient utilisation of assets, especially the mineral resource. At Cleveland-Cliffs' five North American managed operations, enhanced ore characterisation techniques are playing a critical role in their continued success. Due to the low-grade nature and complex mineralogical composition of these deposits, ore characterisation cannot solely rely on assay grades. Historically, taconite ore characterisation has augmented assay grades with bench-scale concentration tests to quantify recoverable mineral. The economic necessity for improvements in mill efficiencies and final product quality has mandated significantly greater knowledge of ore-related impacts. Cliffs Technology Center has met this challenge by developing a variety of novel iron ore characterisation techniques. The applications developed include both in situ and laboratory procedures, plus unconventional data integration methods uniquely suited for these deposits. This paper details the evolution of these novel ore characterisation techniques and their application to each phase of the operation: mining-concentrating-and pelletising. The improved ore characterisation techniques have contributed to successes at individual Cleveland-Cliffs managed operations including mineral recoveries exceeding 95 per cent and productivity increases exceeding ten per cent while consistently achieving customer product quality objectives.