Automation is a common goal within the coal industry for reasons such as efficiency, reliability and sustainability. However, it requires standards and frameworks so business systems can communicate effectively. Automation of sample analysis processes has been difficult to establish due to a lack of direct business system communication between commercial laboratories and mining companies. This has resulted in manual procedures that have contributed to problems relating to analysis instructions, sample identification, results formats and visibility of status.These problems result in loss of data and confidence in data validity, loss of process efficiency and inability to react to issues. An Australian Coal Association Research Program project (Evans, Armstrong and Arboleda, 2014) has addressed these issues through the Coal Quality Data Exchange methodology for direct business system communication between coalminers and commercial laboratories to optimise the transfer of coal quality data._x000D_
The benefits to the coalminer of the framework are: increased clarity and auditability of what is being sent to the laboratory and what was requested reduced potential for error introduced through manual transcription tasks increased speed of loading of analytical results to the customer Geoscientific Information Management System improved turnaround time for analytical results increased knowledge about what took place in the laboratory with respect to the determination of the analytical results increased visibility of the status of a work order'._x000D_
The benefits to the technology companies and commercial laboratories is a common framework on which to build a sustainable solution that gets away from the multitude of formats catered for today and time consuming manual processes. The common framework significantly advances the future possibilities for the automation of sampling and analysis processes in a production environment.CITATION:Armstrong, J, Mundell, S and Evans, M, 2014. Automating communications between laboratories and mines - a case from the coal industry, in Proceedings Ninth International Mining Geology Conference 2014 , pp 351-360 (The Australasian Institute of Mining and Metallurgy: Melbourne).