Mount Isa Mines' Hilton Mine was brought into large-scale production in 1990/91 at a time of sharply falling metal prices. To ensure the operation's survival and eventual prosperity there was an urgent need to reduce operating costs and increase revenue. A target of a 40 per cent increase in productivity over five years was set. Strategies to obtain the required improvements were developed on the basis of greater involvement and increased contribution from the workforce, major changes to the mining methods and the development and application of new technology. This paper describes the organisational, operational and technological changes that have been implemented at Hilton and presents the results achieved to-date.